My favorite part of working at Nichols Cauley Is...
"That I get to genuinely help people, whether that's supporting coworkers and building real friendships or taking something clients usually dread, like insurance, and making it feel less overwhelming, more approachable, and something they can feel confident about."
About Nikki Ellis
A busy parent of three, Nikki spends most of her free time on the sidelines of the soccer field, cheering on and keeping up with her active, sports loving kids. That enthusiasm, energy, and dedication is matched in the workplace—with a commitment to help clients "win" at risk and insurance.
As a commercial lines account manager, Nikki's core focus is building genuine, trusted relationships with clients so they always feel informed, advocated for, and less overwhelmed by coverage decisions. Day-to-day, you'll find Nikki handling everything from renewals, remarketing and reviewing policies for gaps in coverage, and handling the day-to-day details like policy changes and billing her clients. Taking an education-based approach to serving clients, Nikki is known for creating relationships rooted in trust, communication, and follow-through.
CLIENT SUCCESS SPOTLIGHT
For Nikki, real success is measured not just in rates and limits, but in clients who feel protected, heard, and confident that they have a knowledgeable advocate in their corner. For over two decades, she's helped clients navigate challenging and unpredictable markets by staying ahead of industry trends, building strong carrier relationships, and knowing where to go to get the right coverage at the right time. Her ability to put together thoughtful, well-structured programs means her clients are positioned to secure broad, competitive coverage—even when the market gets tough.
Education
- Bachelor of Business Administration and Marketing
Services
- Risk and insurance
Industry Experience
- Construction
- Funeral Homes
- Liquor Stores
- Restaurants
- Convenience Stores
Community Involvement
- First Baptist Church of Thomasville
- The Tree House Children's Advocacy Center
Nichols Cauley Johns Creek Contact Information
Phone
770-609-2700