A diehard Miami Hurricanes fan and former flight attendant, Lisa supports clients with a unique blend of focused, personalized service and a raving-fan level of enthusiasm—always working to deliver the right insurance fit for every client.

As a commercial lines account manager, Lisa handles everything from gathering renewal submissions and marketing accounts to carriers, to sorting through quotes, binding coverage, and managing the constant flow of certificates, auto ID cards, endorsements, and day-to-day policy changes. Clients count on Lisa's deep customer service background to keep things running smoothly, anticipate issues before they become problems, and navigate even the most detailed coverage and wording requests with empathy, patience, and a focus on getting to the best possible outcome.

CLIENT SUCCESS SPOTLIGHT

Lisa defines success as giving clients peace of mind about their coverage so they can stay focused on running their businesses instead of worrying about risk and insurance. By delivering responsive, detail-driven support and handling certificates, endorsements, and policy updates quickly and accurately, she ensures clients feel fully supported and confidently assured at every turn.