My Favorite Part of Working Here Is...
"Feeling genuinely supported and treated like family—by leaders who back us up with difficult clients, celebrate our wins, and invest time to help us grow personally and professionally."
About Claire Brown
A proud, multi-decade Army veteran, master crocheter, and former underwriter, Claire brings that same attention to detail, dedication, and heart for service to every client she supports.
As an account manager, Claire balances leadership and client service, maintaining her own robust book of business while mentoring a newer generation of insurance professionals. She draws on decades of experience—including time as an underwriter—to pre-underwrite risks, anticipate carrier questions, and structure policies designed to stay in place for the long term. Known for building family-level relationships with clients and underwriters, she is the person people call when they want straight answers, practical guidance, and coverage that truly fits their real lives.
CLIENT SUCCESS SPOTLIGHT
A long-time client with multiple homes, boats, and jet skis came to Claire with a complex personal insurance program and a long list of questions. Claire methodically walked him through each policy, where she identified a major gap: he had no uninsured boater coverage despite significant exposure on the water. She restructured his program to close that gap and align his protections with his actual risk, giving him true peace of mind. Claire's focus on educating the client led him to write a letter of commendation, stating that, "He finally understood what he was purchasing and deeply appreciated the time and care."Certifications
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Certified Insurance Service Representative (CISR)
Associate in Personal Insurance (API)
Services
- Risk and Insurance
Nichols Cauley Johns Creek Contact Information
Phone
770-609-2700